Privacy Policy

Effective Date: 24-02-2025

AquaTeam Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, contact us, or use our services.

1. Information We Collect

We collect the following types of information:

a) Personal Information
When you contact us, request a quote, or use our services, we may collect personal details such as:

Name
Email address
Phone number
Address
Payment details (processed securely through third-party payment providers)

b) Non-Personal Information
We may collect non-identifiable data, including:

IP address
Browser type and device information
Pages visited and time spent on our site
Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use your data for the following purposes:

To provide and manage our drainage cleaning services
To process payments and transactions
To respond to inquiries and service requests
To improve our website, services, and customer experience
To send promotional emails, special offers, or updates (you can opt out anytime)
To comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information in the following situations:

With service providers – Third-party vendors who assist in service delivery, payment processing, or website hosting
Legal compliance – When required by law, court order, or to protect our rights and property
Business transfers – If AquaTeam Inc. is acquired or merged with another company, your data may be part of the transaction

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure. We encourage you to take precautions when sharing personal data online.

5. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. Cookies are small files stored on your device that help us analyze site traffic and tailor services to your needs. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request details on how your data is processed
Disable cookies via browser settings

To exercise any of these rights, please contact us at info@aquateam.ca

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. We recommend reviewing their privacy policies before sharing any personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

AquaTeam Inc.
info@aquateam.ca

647-831-3538